Mediation Role of Job Satisfaction on the Influence of Emotional Intelligence and Transformational Leadership on Organizational Commitment
Keywords:
Emotional Intelligence, Transformational Leadership, Job Satisfaction Organizational Commitment
Abstract
The purpose of this study was to determine and analyze the effect of emotional intelligence on organizational commitment, the influence of transformational leadership on organizational commitment, the effect of emotional intelligence on job satisfaction, the effect of transformational leadership on job satisfaction, the effect of job satisfaction on organizational commitment, the influence of emotional intelligence on organizational commitment through job satisfaction, and the effect of transformational leadership on organizational commitment through job satisfaction. In this study, using associative research with a sample of 81 respondents who are employees of the North Sumatra Provincial Health Office. Data collection techniques using interviews and a list of statements such as questionnaires and data analysis techniques using partial least squares (smartpls) to test the seven hypotheses proposed in this study. The results of the research show that emotional intelligence has no effect on organizational commitment, transformational leadership has no effect on organizational commitment, emotional intelligence has a significant effect on job satisfaction, transformational leadership has a significant effect on job satisfaction, job satisfaction has no significant effect on organizational commitment, emotional intelligence has a significant effect on commitment. organization through job satisfaction (in other words job satisfaction acts as a mediator).
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References
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[2] M. S. P. Hasibuan, Manajemen Sumber Daya Manusia Edisi Revisi. Jakarta: Bumi Aksara, 2014.
[3] R. M. Auda, “Pengaruh Kecerdasan Emosional Terhadap Komitmen Organisasi Melalui Kepuasan Kerja Sebagai Variabel Mediasi pada Bank DKI Kantor Cabang Surabaya,” BISMA (Bisnis dan Manajemen), vol. 8, no. 2, p. 156, 2018, doi: 10.26740/bisma.v8n2.p156-176.
[4] A. H. Seyal and T. Afzaal, “An Investigation of Relationship among Emotional Intelligence, Organizational Commitment and Job Satisfaction: Evidence from Academics in Brunei Darussalam,” Int. Bus. Res., vol. 6, no. 3, pp. 217–228, 2013, doi: 10.5539/ibr.v6n3p217.
[5] K. S. Dewi, “Pengaruh Gaya Kepemimpinan Transformasional Terhadap Kepuasan Kerja Karyawan Dan Komitmen Organisasi Pada Pt. Kpm,” J. Manaj., vol. 7, no. 2, pp. 1–1, 2013.
[6] H. M. Thamrin, “The Influence of Transformational Leadership andOrganizational Commitment on Job Satisfaction andEmployee Performance,” Int. J. Innov. Manag. Technol., vol. 3, no. 5, 2012, doi: 10.7763/ijimt.2012.v3.299.
[7] M. Indrasari, Kepuasan Kerja dan Kinerja Karyawan, 1st ed. Yogyakarta: Indomedia Pustaka, 2017.
[8] A. Jusmin, S. Said, M. J. Bima, and R. Alam, “Specific Determinants of Work Motivation, Competence, Organizational Climate, Job Satisfaction and Individual Performance: A Study among Lecturers,” J. Bus. Manag. Sci., vol. 4, no. 3, pp. 53–59, 2016, doi: 10.12691/jbms-4-3-1.
[9] Y. Anggraeni and T. E. C. Santosa, “Pengaruh Kepemimpinan Transformasional Terhadap Kepuasan Kerja Karyawan,” J. Din. Ekon. Bisnis, vol. 10, no. 1, pp. 51–68, 2013.
[10] N. Arifan and F. Nurdiana Dihan, “Pengaruh Kecerdasan Emosional dan Pemberdayaan Karyawan Terhadap Komitmen Organisasional Melalui Kepuasan Kerja di Dinas Sosial Daerah Istimewa Yogyakarta,” JBTI J. Bisnis Teor. dan Implementasi, vol. 9, no. 2, pp. 121–145, 2018, doi: 10.18196/bti.92105.
[11] A. Juliandi, I. Irfan, and S. Manurung, Metode Penelitian Bisnis : Konsep & Aplikasi. Medan: UMSU Press, 2015.
[12] E. M. Sangadji and Sopiah, Manajemen Sumber Daya Manusia Stratejik. Jawa Timur: Andi Offset, 2018.
[13] A. Rivai and D. Prawironegoro, Manajemen Strategis. Jakarta: Mitra Wacana Media., 2015.
[14] K. Kartini, Pemimpin dan Kepemimpinan. Jakarta: PT. Raja Grafindo Persada, 2010.
[15] S. Sisca et al., Teori-Teori Manajemen Sumber Daya Manusia. Medan: Yayasan Kita Menulis, 2020.
[16] Sugiyono, Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung: Alfabeta, 2010.
[17] A. Suharsimi, Prosedur Penelitian. Jakarta: Rineka Cipta, 2012.
[18] I. Ghozali, Aplikasi Analisis Multivariate dengan Program IBM SPSS 21 Update PLS Regresi. Semarang: Universitas Diponegoro, 2013.
[19] A. Juliandi, Structural Equation Model Partial Least Square (SEM-PLS): Menggunakan SmartPLS. Batam: Universitas Batam, 2018.
[20] A. Juliandi, Modul Pelatihan Structural Equation Model Partial Least Square (sem-pls) Dengan Smart Pls. UMSU PRESS, 2018.
[21] M. Shafiq and R. A. Rana, “Relationship of Emotional Intelligence to Organizational Commitment of College Teachers in Pakistan.,” Eurasian J. Educ. Res., no. 62, pp. 1–14, 2016.
[22] S. J. Sarawati, “The Impact of Emotional Intelligence on Organizational Commitment Through Self-Esteem of Employee in Public Sector,” Bus. Manag. Rev., vol. 4, no. 3, pp. 1–11, 2014.
[23] S. Z. Alavi, H. Mojtahedzadeh, F. Amin, and A. P. Savoji, “Relationship Between Emotional Intelligence and Organizational Commitment in Iran’s Ramin Thermal Power Plant,” Procedia - Soc. Behav. Sci., vol. 84, pp. 815–819, 2013.
[24] K. A. Y. Sari, W. G. Supartha, and I. G. Riana, “Pengaruh Kepemimpinan Transformasional Terhadap Kepuasan Kerja dan Komitmen Organisasional (Studi di Perusahaan Daerah Pasar Kota Denpasar),” E-Jurnal Ekon. dan Bisnis Univ. Udayana, vol. 6, no. 1, pp. 1–28, 2017.
[25] I. . G. Utarayana and A. G. Adnyani, “Pengaruh Budaya Organisasi, Motivasi Kerja, Dan Kepemimpinan Transformasional Terhadap Komitmen Organisasional,” E-Jurnal Manaj. Univ. Udayana, vol. 9, no. 1, pp. 344–363, 2020, doi: 10.24843/ejmunud.2020.v09.i01.p18.
[26] B. Taner, T. Mithat, H. Ilter, and K. Onur, “The Effect of the Leadership Perception and Organizational Juctice on Organizational Commitment: A Research in State University,” Int. Rev. Manag. Mark., vol. 5, no. 3, pp. 180–194, 2015.
[27] T. A. Judge and J. E. Bono, “Five-factor model of personality and transformational leadership. Journal of Applied Psychology,” J. Appl. Psychol., vol. 85, no. 5, pp. 751–765, 2000.
[28] K. N. Gangai and R. Agrawal, “Job Satisfaction and Oragnizational Commitment: is it Important for Employee Performance.,” Int. J. Bus. Manag. Resour., vol. 5(4), pp. 269–278, 2015.
[29] F. Karim and O. Rehman, “Impact of Job Satisfaction, Perceived Organizational Justice and Employee Empowerment on Organizational Commitment in Semi-Government Organizations of Pakistan,” J. Bus. Stud. Quarterly., vol. 3, no. 4, pp. 92–104, 2012.
[30] J. Jufrizen, P. Lumbanraja, S. R. A. Salim, and P. Gultom, “The Effect of Compensation, Organizational Culture and Islamic Work Ethic Towards the Job Satisfaction and the Impact on the Permanent Lecturers,” Int. Bus. Manag., vol. 11, no. 1, pp. 53–60, 2017.
[31] M. I. Nasution, M. A. Prayogi, J. Jufrizen, D. R. Pulungan, and A. Juliandi, “Compensation and Organizational Commitment: The Mediating Role of Job Satisfaction,” in Proceedings of The 2nd International Conference on Advance And Scientific Innovation, ICASI 2019, 2019, pp. 1–10.
[32] J. Jufrizen, D. K. Gultom, S. A. Sitorus, M. Sari, and M. I. Nasution, “The Effect of Organizational Culture and Islamic Work Ethic on Permanent Lecturers’ Job Satisfaction, Organizational Commitment And Work Performance at Private Islamic Universities in the City of Medan,” in Proceeding 1st International Conference of Economic Studies (ICOES) 2018, 2018, pp. 179–186.
[33] S. Mujiatun, J. Jufrizen, and P. Ritonga, “Model Kelelahan Emosional: Antaseden Dan Dampaknya Terhadap Kepuasan Kerja Dan Komitmen Organisasi Dosen,” Mix J. Ilm. Manaj., vol. 9, no. 3, pp. 447–465, 2019.
[34] D. S. Handoko and M. F. Rambe, “Pengaruh Pengembangan Karir dan Kompensasi terhadap Komitmen Organisasi Melalui Kepuasan Kerja,” Maneggio J. Ilm. Magister Manaj., vol. 1, no. 1, pp. 31–45, 2018, doi: 10.30596/maneggio.v1i1.2238.
[35] M. Adhan, J. Jufrizen, M. A. Prayogi, and Y. Siswadi, “Peran Mediasi Komitmen Organisasional pada Pengaruh Kepuasan Kerja terhadap Kinerja Dosen Tetap Universitas Swasta di Kota Medan,” J. Samudera Ekon. dan Bisnis, vol. 11, no. 1, pp. 1–15, 2020.
[36] Lamidi, “Pengaruh Kepemimpinan Transformasional Terhadap Komitmen Organisasional Dengan Variabel Moderating Kepuasan Kerja Pegawai Rumah Sakit Swasta DI PKU Muhammadiyah Surakarta.,” J. Ekon. dan Kewirausahaan., vol. 9, no. 1, pp. 12–22, 2009.
[37] C. Pandey and K. Rajni, “Impact of Job Satisfaction and Organizational Commitmen on Employee Loyalty,” Int. J. Soc. Sciene Interdiscip. Res., vol. 1, no. 8, pp. 26–41, 2012.
Published
2022-07-18
How to Cite
Jufrizen, J., Nadia, N., & Muslih, M. (2022). Mediation Role of Job Satisfaction on the Influence of Emotional Intelligence and Transformational Leadership on Organizational Commitment. International Journal of Science, Technology & Management, 3(4), 985-996. https://doi.org/10.46729/ijstm.v3i4.560
Section
Articles
