Effect Of Organizational Culture On Organizational Commitment And Nurse Involvement As Intervening Variable: Study at Maternity Hospital Business in Pekanbaru City, Indonesia
Keywords:
Organizational Culture, Organizational Commitment, Nurse Involvement, Maternity Hospital
Abstract
This study aims to prove the indirect effect of organizational culture on organizational commitment through the involvement of nurses in the Maternity Hospital, and whether the effect is greater than the direct effect. This study uses a quantitative approach with explanatory and primary data. Collecting data using a questionnaire with a research sample of 67 nurses. This study uses PLS-SEM with Smart-PLS software in analyzing and processing data. The results showed that organizational culture had a direct effect on organizational commitment, organizational culture had an effect on nurse involvement in hospitals, and nurse involvement had an effect on organizational commitment. However, it was found that organizational culture was not proven to have an effect on commitment through the nurse involvement variable, based on indirect testing. Therefore, the nurse’s involvement variable has not shown its contribution in improving organizational culture and commitment while working at the hospital.
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References
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Martin, C. L., Bennett, N., & Parsons, C. K. (1995). The Influence of Employee Involvement Program Membership During Downsizing: Attitudes Toward the Employer and the Union. Journal of Management, 21(5), 879–890. https://doi.org/10.1177/014920639502100504
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Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52(February), 397–422. https://doi.org/10.1146/annurev.psych.52.1.397
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61–89. https://doi.org/https://doi.org/10.1016/1053-4822(91)90011-Z
Miller, D., & Lee, J. (2001). The people make the process: Commitment to employees, decision making, and performance. Journal of Management, 27(2), 163–189. https://doi.org/10.1016/S0149-2063(00)00094-5
Miller, K. (2003). Value, attitudes and job satisfaction In Robbins, SP, Odendaal A. & Roodt, G.(eds), Organisational Behaviour: Global and Southern African Perspectives. Pearson Education South Africa.
Morrison, K. A. (1997). How franchise job satisfaction and personality affects performance, organizational commitment, franchisor relations, and intention to remain. Journal of Small Business Management, 35(3), 39–67.
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14(2), 224–247. https://doi.org/10.1016/0001-8791(79)90072-1
Njuguna, R. G. (2016). Influence Of Organizational Culture On Employee Engagement At Kcb Head Office. International Journal of Contemporary Business Studies, 3(11), 46–58.
Nurcholis, G., & Budi, W. (2019). The Impact of Organizational Culture and Perceived Organizational Support on Employee Engagement. Advances in Social Science, Education and Humanities Research, Volume 395, 395, 240–246.
O’Reilly, C. (1989). Corporations, Culture, and Commitment: Motivation and Social Control in Organizations. In California Management Review, 31 (4), 9–25. https://doi.org/10.2307/41166580
O’Reilly, C. A., Chatman, J., & Caldwell, D. F. (1991). People and organizational culture: a profile comparison approach to assessing person-organization fit. Academy of Management Journal, 34(3), 487–516.
Pawestri, T. S., & Pradhanawati, A. (2018). Pengaruh Ketidakamanan Kerja, Keterlibatan Karyawan Dan Dukungan Organisasi Terhadap Kinerja Karyawan Dengan Komitmen Organisasional Sebagai Variabel Intervening Pada Karyawan Bagian Produksi Bulu Mata Palsu Pt. Cosmoprof Indokarya Di Kabupaten Banjarnega. Jurnal Administrasi Bisnis, 6(2), 80. https://doi.org/10.14710/jab.v6i2.19394
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Robbins S.P and Judge T.A. (2013). Organizational behavior (13th ed.). Prentice Hall.
Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600–619. https://doi.org/10.1108/02683940610690169
Schaufeli, W. B., Salanova, M., Gonzales-Roma, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: a two sample confirmatory factor analytic approach. Journal Of Happiness Studies 3: 71–92, 2002, 63(2), 5. https://doi.org/10.1103/PhysRevE.63.021114
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293–315. https://doi.org/10.1002/job.248
Shuck, B., & Wollard, K. (2010). Employee engagement and HRD: A seminal review of the foundations. Human Resource Development Review, 9(1), 89–110. https://doi.org/10.1177/1534484309353560
Sridevi, M. S., & Markos, S. (2010). Employee Engagement: The Key to Improving Performance Solomon. International Journal of Business and Management, 5(12), 89-96. DOI:10.5539/ijbm.v5n12p89
Stella, N. S. (2012). ORGANISATIONAL CULTURE, EMPLOYEE COMMITMENT, SERVICE QUALITY AND CUSTOMER RETENTION. DISSERTATION. BUSINESS ADMINISTRATION OF MAKERERE UNIVERSTY.
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Wiley, V., & Lucas, T. (2020). Measuring The Effect Of Social Networking, Organizational Culture Toward Employee Engagement In Soes Organization: Case Study Of Soes In Indonesia. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 9(2), 181–198. doi: 54410-109-143679-6-10-20200629.
Akbar, M. R. (2013). Pengaruh Budaya Organisasi terhadap Employee Engagement (Studi pada Karyawan PT. Primatexco Indonesia di Batang). Journal of Social and Industrial Psychology, 2(1), 10–18. https://journal.unnes.ac.id/sju/index.php/sip/article/view/2124
Al Shehri, M., McLaughlin, P., Al-Ashaab, A., & Hamad, R. (2017). The Impact of Organizational Culture on Employee Engagement in Saudi Banks. Journal of Human Resources Management Research, 2017, 1–23. https://doi.org/10.5171/2017.761672
Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1–18. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x
Anindita, R., & Seda, E. (2018). How employee engagement mediates the influence of individual factors toward organizational commitment. Problems and Perspectives in Management, 16(1), 276–283. https://doi.org/10.21511/ppm.
Arikunto, S. (2010). Prosedur Penelitian Suatu Pendekatan Praktik. PT. Rineka Cipta. Jakarta.
Dauber, D., Fink, G., & Yolles, M. (2012). A configuration model of organizational culture. SAGE Open, 2(1), 1–16. https://doi.org/10.1177/2158244012441482
Fanggidae, T. S., Djani, W., & M.N.B, N. (2020). Analysis Of The Effect Of Quality Of Work Life And Organizational Culture On Employee Engagement At PT Jasa Raharja (Company) East Nusa Tenggara Branch. International Journal of Economics, Business and Management Research, 4(02), 15–33.
Gamayuni, R. R. (2019). The Effects of budgetary participation, budgetary slack, authority delegation, and organizational commitment on managerial performance on local government in Lampung, Indonesia. Journal of Administrative and Business Studies, 5(6). https://doi.org/10.20474/jabs-5.6.4
Ghozali, I. (2017). Model Persamaan Struktural Konsep Dan Aplikasi Dengan Program AMOS 24. Semarang. Badan Penerbit Universitas Diponegoro.
Hair, J., Black, W., Babin, B., & Anderson, R. (2009). Multivariate data analysis. Prentice Hall. London.
Hanaysha, J. (2016). Testing the Effects of Employee Engagement, Work Environment, and Organizational Learning on Organizational Commitment. Procedia - Social and Behavioral Sciences, 229, 289–297. https://doi.org/10.1016/j.sbspro.2016.07.139
Heriyanti, S. S. (2021). Peran Mediasi Kepuasan Kerja pada Pengaruh Budaya Organisasi Terhadap Komitmen Organisasi. Jurnal Ekonomi & Ekonomi Syariah Vol 4 No 1, Januari 2021, 4(1), 267–277.
Indayati, N. (2012). The Influence of Employee Involvement, Organizational Culture, and Leadership Style on Organizational Commitment in Improving Employee Performance (Study at Brawijaya University). Jurnal Aplikasi Manajemen, 10(2), 344–356. https://jurnaljam.ub.ac.id/index.php/jam/article/viewFile/425/465
Jigjiddorj, S., Zanabazar, A., Jambal, T., & Semjid, B. (2021). Relationship Between Organizational Culture, Employee Satisfaction and Organizational Commitment. SHS Web of Conferences, 90, 02004. https://doi.org/10.1051/shsconf/20219002004
Kalia, N., & Verma, Y. S. (2017). Organizational Culture and Employee Engagement : an Interrelationship Study in Hospitality Industry of. International Journal of Human Resource Management and Research (IJHRMR), 7(3), 13–22.
Kartiningsih, K. (2007). Analisis Pengaruh Budaya Organisasi Dan Keterlibatan Kerja Terhadap Komitmen Organisasi Dalam Meningkatkan Kinerja Karyawan (Studi Pada Pt. Bank Tabungan Negara (Persero) Cabang Semarang). https://core.ac.uk/download/pdf/11717724.pdf
Lockwood, N. R. (2007). Leveraging Employee Engagement for Competitive Advantage: SHRM Research Quarterly, 1, 1–12.
Lok, P., & Crawford, J. (1999). The relationship between commitment and organizational culture, subculture, leadership style and job satisfaction in organizational change and development. Leadership & Organization Development Journal, 20(7), 365–374. https://doi.org/10.1108/01437739910302524
Luthans, F. (2006). Perilaku Organisai, Terjemahan (A. Yuwono (ed.)). Penerbit ANDI. https://doi.org/21:302.35
Macey, W. H., & Schneider, B. (2008). The Meaning of Employee Engagement. Industrial and Organizational Psychology, 1(1), 3–30. https://doi.org/10.1111/j.1754-9434.2007.0002.x
Mahayasa, I. G. A. (2018). Pengaruh Kepuasan Kerja Dan Budaya Organisasi Terhadap Komitmen Organisasional Dan Organizational Citizenship Behavior Perawat. Matrik : Jurnal Manajemen, Strategi Bisnis Dan Kewirausahaan, 73–86. https://doi.org/10.24843/MATRIK:JMBK.2018.v12.i01.p08
Manetje, O., & Martins, N. (2009). The Relationship Between Organisational Culture and Innovation. Southern African Business Review, 13(1), 87–111.
Martin, C. L., Bennett, N., & Parsons, C. K. (1995). The Influence of Employee Involvement Program Membership During Downsizing: Attitudes Toward the Employer and the Union. Journal of Management, 21(5), 879–890. https://doi.org/10.1177/014920639502100504
Martins, N & Martins, E. (2003). Organisational culture. In Organisational behaviour: Global and southern African perspectives (1st ed). Pearson Education Sout Africa.
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52(February), 397–422. https://doi.org/10.1146/annurev.psych.52.1.397
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61–89. https://doi.org/https://doi.org/10.1016/1053-4822(91)90011-Z
Miller, D., & Lee, J. (2001). The people make the process: Commitment to employees, decision making, and performance. Journal of Management, 27(2), 163–189. https://doi.org/10.1016/S0149-2063(00)00094-5
Miller, K. (2003). Value, attitudes and job satisfaction In Robbins, SP, Odendaal A. & Roodt, G.(eds), Organisational Behaviour: Global and Southern African Perspectives. Pearson Education South Africa.
Morrison, K. A. (1997). How franchise job satisfaction and personality affects performance, organizational commitment, franchisor relations, and intention to remain. Journal of Small Business Management, 35(3), 39–67.
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14(2), 224–247. https://doi.org/10.1016/0001-8791(79)90072-1
Njuguna, R. G. (2016). Influence Of Organizational Culture On Employee Engagement At Kcb Head Office. International Journal of Contemporary Business Studies, 3(11), 46–58.
Nurcholis, G., & Budi, W. (2019). The Impact of Organizational Culture and Perceived Organizational Support on Employee Engagement. Advances in Social Science, Education and Humanities Research, Volume 395, 395, 240–246.
O’Reilly, C. (1989). Corporations, Culture, and Commitment: Motivation and Social Control in Organizations. In California Management Review, 31 (4), 9–25. https://doi.org/10.2307/41166580
O’Reilly, C. A., Chatman, J., & Caldwell, D. F. (1991). People and organizational culture: a profile comparison approach to assessing person-organization fit. Academy of Management Journal, 34(3), 487–516.
Pawestri, T. S., & Pradhanawati, A. (2018). Pengaruh Ketidakamanan Kerja, Keterlibatan Karyawan Dan Dukungan Organisasi Terhadap Kinerja Karyawan Dengan Komitmen Organisasional Sebagai Variabel Intervening Pada Karyawan Bagian Produksi Bulu Mata Palsu Pt. Cosmoprof Indokarya Di Kabupaten Banjarnega. Jurnal Administrasi Bisnis, 6(2), 80. https://doi.org/10.14710/jab.v6i2.19394
Phipps, S. T. A., Prieto, L. C., & Ndinguri, E. N. (2013). Understanding the impact of employee involvement on organizational productivity: The moderating role of organizational commitment. Journal of Organizational Culture, Communications and Conflict, 17(2), 107–120.
Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59(5), 603–609., 59(5), 603–609. https://doi.org/https://doi.org/10.1037/h0037335
Rameshkumar, M. (2020). Employee engagement as an antecedent of organizational commitment – A study on Indian seafaring officers. Asian Journal of Shipping and Logistics, 36(3), 105–112. https://doi.org/10.1016/j.ajsl.2019.11.003
Robbins S.P. (2006). Perilaku Organisasi, Edisi Terjemahan. PT. Indeks Kelompok Gramedia.
Robbins S.P and Judge T.A. (2013). Organizational behavior (13th ed.). Prentice Hall.
Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600–619. https://doi.org/10.1108/02683940610690169
Schaufeli, W. B., Salanova, M., Gonzales-Roma, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: a two sample confirmatory factor analytic approach. Journal Of Happiness Studies 3: 71–92, 2002, 63(2), 5. https://doi.org/10.1103/PhysRevE.63.021114
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293–315. https://doi.org/10.1002/job.248
Shuck, B., & Wollard, K. (2010). Employee engagement and HRD: A seminal review of the foundations. Human Resource Development Review, 9(1), 89–110. https://doi.org/10.1177/1534484309353560
Sridevi, M. S., & Markos, S. (2010). Employee Engagement: The Key to Improving Performance Solomon. International Journal of Business and Management, 5(12), 89-96. DOI:10.5539/ijbm.v5n12p89
Stella, N. S. (2012). ORGANISATIONAL CULTURE, EMPLOYEE COMMITMENT, SERVICE QUALITY AND CUSTOMER RETENTION. DISSERTATION. BUSINESS ADMINISTRATION OF MAKERERE UNIVERSTY.
Sutiyem, S., Trismiyanti, D., Linda, M. R, Yonita, R., & Suheri, S. (2020). The Impact of Job Satisfaction and Employee Engagement on Organizational Commitment. Dinasti International Journal of Education Management And Social Science, 2(1), 55–66. https://doi.org/10.31933/dijemss.v2i1.597
Tumbelaka, S. S. X., Habsji, T. Al, & Nimran, U. (2016). Pengaruh Budaya Organisasi Terhadap Kepuasan Kerja, Komitmen organisasional dan Intention to Leave (Studi pada Karyawan PT.Bitung Mina Utama). Jurnal Bisnis Dan Manajemen, 3(1), 94–108.
Vukonjanski, J., & Nikolic, M. (2013). Organizational culture and job satisfaction: The effects of company’s ownership structure. Journal of Engineering Management and Competitiveness, 3(2), 41–49. https://doi.org/10.5937/jemc1302041v
Wiley, V., & Lucas, T. (2020). Measuring The Effect Of Social Networking, Organizational Culture Toward Employee Engagement In Soes Organization: Case Study Of Soes In Indonesia. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 9(2), 181–198. doi: 54410-109-143679-6-10-20200629.
Published
2021-09-28
How to Cite
Kasmiruddin, Meyzi Heriyanto, & Hernimawarti. (2021). Effect Of Organizational Culture On Organizational Commitment And Nurse Involvement As Intervening Variable: Study at Maternity Hospital Business in Pekanbaru City, Indonesia. International Journal of Science, Technology & Management, 2(5), 1848-1865. https://doi.org/10.46729/ijstm.v2i5.316
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