Analysis of Enterprise Resource Planning Integration in Supply Chain Management at PT. Dayamitra Telekomunikasi (Mitratel)
Keywords:
ERP, SCM and Mitratel.
Abstract
This study aims to understand and analyze the integration of Enterprise Resource Planning (ERP) systems in Supply Chain Management (SCM) at PT Dayamitra Telekomunikasi. The method used in this research is qualitative research. Data collection techniques were conducted through interviews with managers and officers from Mitratel. The results of the study indicate that the integration of ERP in SCM at Mitratel has a positive impact on the efficiency and effectiveness of SCM operations, allowing the company to gain a competitive advantage. Research on ERP integration in SCM at PT Dayamitra Telekomunikasi is still limited. Therefore, it is recommended to conduct further in-depth research on ERP integration in SCM at Mitratel.
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[3] Firdaus, F. Z. (2018). Aplikasi Metodologi Penelitian. Yogyakarta: Deepublish.
[4] Gable, G., Sedera, D., & Chan, T. (2008). Re-conceptualizing Information System Success: The IS-Impact Measurement Model. Journal of the Association for Information Systems, 9(7), 377–408.
[5] Huda, M. (2022). Pengaruh Enterprise Resource Planning Terhadap Supply Chain Management dan Corporate Performance pada Perusahaan Korea Jababeka. JSMA (Jurnal Sains Manajemen Dan Akuntansi), 14(1), 21–29.
[6] Kementerian Koordinator Bidang Perekonomian Republik Indonesia. (2024, November 5). Tumbuh 4,95% (yoy) di Q3-2024, Pemerintah Optimis Ekonomi Indonesia Mampu Tumbuh diatas 5% Sepanjang Tahun 2024. Https://Www.Ekon.Go.Id/Publikasi/Detail/6049/Tumbuh-495-Yoy-Di-Q3-2024-Pemerintah-Optimis-Ekonomi-Indonesia-Mampu-Tumbuh-Diatas-5-Sepanjang-Tahun-2024.
[7] Kwek, K. (2022). Analisis Penerapan ERP dan SCM Pada PT Indofood Sukses Makmur Tbk. Jurnal Inovasi Penelitian, 3(1), 4403–4414.
Mohammad Yusuf, & Reza Nurul Ichsan. (2021). Analysis of Banking Performance in The Aftermath of The Merger of Bank Syariah Indonesia in Covid 19. International Journal of Science, Technology & Management, 2(2), 472-478. https://doi.org/10.46729/ijstm.v2i2.182
[8] Njina, A., Iravo, M., & Kimwele, M. (2017). Dimensions of Enterprise Resource Planning Systems Success in Public and Private Universities in Kenya. International Journal of Recent Research in Interdisciplinary Sciences (IJRRIS), 4(2), 1-13.
Nasution, Z. (2021). The Analysis Of Consumption Pattern Of Household The Oil Palm Farmers In Labuhanbatu Regency. International Journal of Science, Technology & Management, 2(2), 506-512. https://doi.org/10.46729/ijstm.v2i2.167
[9] Nurdin, I., & Hartati, S. (2019). Social research methodology. Surabaya: Media Friends of Scholars.
[10] Petter, S., DeLone, W., & McLean, E. (2008). Measuring information systems success: models, dimensions, measures, and interrelationships. European Journal of Information Systems, 17(3), 236–263.
[11] Render, B., Heizer, J., & Munson, C. (2017). Principles of operations management: Sustainability and supply chain management (12th ed.). Pearson.
[12] Reza Pahlevi. (2024, November 13). Data telekomunikasi Indonesia: panduan lengkap. Https://Id.Techinasia.Com/Data-Telekomunikasi-Indonesia-Panduan-Lengkap.
[13] Roosinda, F. W., Lestari, N. S., Utama, A. A. G. S., Anisah, H. U., Siahaan, A. L. S., Islamiati, S. H. D., Astiti, K. A., Hikmah, N., & Fasa, M. I. (2021). Metode penelitian kualitatif. Zahir Publishing.
[14] Stevenson, W. J. (2018). Operations Management (13th ed.). McGraw-Hill Education.
[15] Sugiyono. (2022). Metode Penelitian Kualitatif. Alfabeta.
[16] Wan, T., Dewantara, H., Rahmadhanti, R., & Winnerko, F. (2023). Pengaruh Penerapan Sistem Manajemen Sumber Daya Perusahaan (ERP) dalam Meningkatkan Kinerja Manajemen Rantai Pasok (SCM) pada PT. Toyota Astra Motor. Economics and Digital Business Review, 4(2), 161–167.
[17] William, W., Miftahul, I., Syukriansyah, A., Sembiring, E. I., & Rinaldo, A. V. I. (2022). Analisa Penerapan Supply Chain Management Berbasis Sistem Erp Terhadap Kinerja Pt Nestle. Jurnal Bina Bangsa Ekonomika, 15(2), 361–368.
Yenny Lisbet Siahaan, Renta Verawaty Siregar, & Suryani Ompusunggu. (2021). The Formulation Of Herbal Mouthwash From Bangun-Bangun Leaves (Coleus amboinicus Lour) To Prevent The Occurrence Of Dental Plaque. International Journal of Science, Technology & Management, 2(2), 526-535. https://doi.org/10.46729/ijstm.v2i2.175.
Published
2025-01-28
How to Cite
Noval Murizadin, N. M., & Mulyani Sari, R. (2025). Analysis of Enterprise Resource Planning Integration in Supply Chain Management at PT. Dayamitra Telekomunikasi (Mitratel) . International Journal of Science, Technology & Management, 6(1), 191-196. https://doi.org/10.46729/ijstm.v6i1.1275
Section
Articles
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