The Impact Of Toxic Workplace Environments On Employee Productivity: A Systematic Literature Review

  • Redha Dian Sari Master of Management, School of Economics and Business, University of Telkom, Bandung, Indonesia.
  • Nidya Dudija Master of Management, School of Economics and Business, University of Telkom, Bandung, Indonesia.
Keywords: Toxic workplace environments, toxic behaviors, and employee productivity.

Abstract

This systematic literature review aims to evaluate the impact of toxic workplace environments on employee productivity. The methodology involved a comprehensive search and selection of peer-reviewed articles published between 2017 and 2023. The review identifies various forms of toxic behavior, such as harassment, bullying, ostracism, and incivility, and examines how these behaviors affect productivity. The results also indicate that toxic workplace environments significantly increase job stress, leading to decreased employee life satisfaction and productivity. The review highlights the critical role of organizational support in mitigating the negative effects of toxic behaviors. Effective policies and supportive leadership are essential for promoting employee engagement and well-being. The study concludes that addressing toxic workplace environments through strategic interventions and leadership development is crucial for enhancing productivity and overall employee well-being. By recognizing and addressing these issues, organizations can create healthier and more productive workplaces, benefiting both employees and the organization.

Downloads

Download data is not yet available.

References

S. Singh, A. Solkhe, and P. Gautam, “What do we know about Employee Productivity?: Insights from Bibliometric Analysis,” Journal of Scientometric Research, vol. 11, no. 2, pp. 183–198, May 2022, doi: 10.5530/jscires.11.2.20.

C. Wijaya and O. Manurung, Produktivitas Kerja. Jakarta: Kencana, 2021.

N. Larasati and W. Prajogo, “The Relationship Of Toxic Workplace Environment, Job Stress, Employee Life Satisfaction And Productivity With Gender And Tenure As Moderating,” International Journal of Economics, Business and Accounting Research (IJEBAR), vol. 6, no. 3, pp. 2604–2613, Sep. 2022, Accessed: Oct. 21, 2023. [Online]. Available: https://www.jurnal.stie-aas.ac.id/index.php/IJEBAR/article/view/6391

S. F. Rasool, R. Maqbool, M. Samma, Y. Zhao, and A. Anjum, “Positioning Depression as a Critical Factor in Creating a Toxic Workplace Environment for Diminishing Worker Productivity,” Sustainability, vol. 11, no. 9, p. 2589, May 2019, doi: 10.3390/su11092589.

S. F. Rasool, M. Wang, M. Tang, A. Saeed, and J. Iqbal, “How Toxic Workplace Environment Effects the Employee Engagement: The Mediating Role of Organizational Support and Employee Wellbeing,” Int J Environ Res Public Health, vol. 18, no. 5, p. 2294, Feb. 2021, doi: 10.3390/ijerph18052294.

M. Samma, Y. Zhao, S. Faiz Rasool, X. Han, and S. Ali, “Exploring the Relationship between Innovative Work Behavior, Job Anxiety, Workplace Ostracism, and Workplace Incivility: Empirical Evidence from Small and Medium Sized Enterprises (SMEs),” Healthcare, 2020, doi: 10.3390/healthcare8040508.

D. Sull, C. Sull, and B. Zweig, “Toxic Culture Is Driving the Great Resignation.” Accessed: Oct. 31, 2023. [Online]. Available: https://sloanreview.mit.edu/article/toxic-culture-is-driving-the-great-resignation/

Michael Page, “Talent Trends 2022 Indonesia, The Great X,” 2022.

Michael Page, “Talent Trends 2023 Indonesia, The Invisible Revolution,” 2023.

World Health Organization, “Mental health at work.” Accessed: Nov. 07, 2023. [Online]. Available: https://www.who.int/news-room/fact-sheets/detail/mental-health-at-work

M. Hodgins, S. MacCurtain, and P. Mannix-McNamara, “Power and inaction: why organizations fail to address workplace bullying,” Int J Workplace Health Manag, vol. 13, no. 3, pp. 265–290, Aug. 2020, doi: 10.1108/IJWHM-10-2019-0125.

I. R. Damayanti, F. A. Kautsar, C. Monica, A. Lubiana, and F. A. R. Rokhmah, “Data Kekerasan dan Pelecehan Seksual di Dunia Kerja Tahun 2018-2022,” 2020.

I. R. Damayanti, F. A. Kautsar, A. A. Sebayang, and S. P. Laraswari, “Laporan Kekerasan Seksual di Dunia Kerja Berdasarkan Pemberitaan Media Sepanjang Tahun 2021,” 2021.

R. P. Bangsa, “BRI Nonaktifkan Oknum Terduga Pelaku Pelecehan.” Accessed: Nov. 07, 2023. [Online]. Available: https://www.gatra.com/news-569221-hukum-bri-nonaktifkan-oknum-terduga-pelaku-pelecehan.html

Y. Tobing, “Ini Modus Bos Jasa Keuangan Lakukan Pelecehan Seksual Terhadap 2 Sekretarisnya.” Accessed: Nov. 07, 2023. [Online]. Available: https://metro.sindonews.com/newsread/351886/170/ini-modus-bos-jasa-keuangan-lakukan-pelecehan-seksual-terhadap-2-sekretarisnya-1614683030

A. Yandi, “Literature Review Analysis of the Effect of Leadership, Organizational Culture, and Work Environment on Employee Productivity,” International Journal of Advanced Multidisciplinary, vol. 1, no. 1, pp. 12–24, Apr. 2022, doi: 10.38035/ijam.v1i1.7.

M. I. M. Haeruddin, A. Akbar, T. S. Dipoatmodjo, A. W. Kurniawan, and R. R. Abadi, “The Toxicity of our City: The Effect of Toxic Workplace Environment on Employee’s Performance,” International Journal of Social Science and Business, vol. 6, no. 2, pp. 183–190, Jun. 2022, doi: 10.23887/ijssb.v6i2.45297.

S. A. Bhat and P. Patni, “A review: Impact of motivation and toxic work around job culture,” World Journal of Advanced Research and Reviews, vol. 17, no. 3, pp. 747–751, Mar. 2023, doi: 10.30574/wjarr.2023.17.3.0463.

G. Chapman, P. White, and H. Myra, Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy Environment. Northfield Publishing, 2014.

N. L. Saepudin and F. P. Sary, “Employee Engagement: How Toxic Workplace Environment and Job Burnout as a Mediation Variable Influence It?,” in Proceedings of the 5th European International Conference on Industrial Engineering and Operations Management, Bandung, 2022.

S. Hetrick, Toxic Organizational Cultures and Leadership, How to Build and Sustain a Healthy Workplace. Routledge, 2023.

J. Wilde, The Social Psychology of Organization, Diagnosing Toxicity and Intervening in the Workplace. Routledge, 2016.

S. B. Tastan, “Toxic Workplace Environment In Search for the Toxic Behaviours in Organizations with a Research in Healthcare Sector,” Postmodern Openings, vol. 8, no. 1, pp. 83–109, Jun. 2017, doi: 10.18662/po/2017.0801.07.

J. Rusdiyanto, “The Effect of a Toxic workplace environment on Employee Engagement in the Digital Era and Society 5.0,” Advances in Economics, Business and Management Research, pp. 550–554, Dec. 2023, doi: 10.2991/978-94-6463-008-4_69.

S. Handoyo, Samian, D. Syarifah, and F. Suhariadi, “The measurement of workplace incivility in indonesia: Evidence and construct validity,” Psychol Res Behav Manag, vol. 11, pp. 217–226, 2018, doi: 10.2147/PRBM.S163509.

A. Anjum, X. Ming, A. F. Siddiqi, and S. F. Rasool, “An empirical study analyzing job productivity in toxic workplace environments,” Int J Environ Res Public Health, vol. 15, no. 5, May 2018, doi: 10.3390/ijerph15051035.

S. Syihhabudin, A. H. AP, J. Saputra, D. Iskamto, and L. Juariyah, “Moderating effect of self efficacy and workload to work environment: Work engagement relationship of hotel employees in Malang City,” Revista iberoamericana de psicología del ejercicio y el deporte, vol. 18, no. 1, pp. 1–5, 2023.

A. Anjum and X. Ming, “Combating toxic workplace environment: An empirical study in the context of Pakistan,” Journal of Modelling in Management, vol. 13, no. 3, pp. 675–697, Oct. 2017, doi: 10.1108/JM2-02-2017-0023.

P. Widyaputri and F. P. Sary, “Digital leadership and organizational communication toward millennial employees in a telecommunication company,” Corporate Governance and Organizational Behavior Review, vol. 6, no. 4, pp. 157–167, Nov. 2022, doi: 10.22495/cgobrv6i4p15.

Published
2024-07-30
How to Cite
Sari, R. D., & Dudija, N. (2024). The Impact Of Toxic Workplace Environments On Employee Productivity: A Systematic Literature Review . International Journal of Science, Technology & Management, 5(4), 878-882. https://doi.org/10.46729/ijstm.v5i4.1129
Section
Articles