Influences The Sustainability Of Business Continuity Through Mass Customization On Embroidery Smes In West Bandung Regency

Abstract

At this time, MSMEs are an important part of the economy in Indonesia, one of them is in the West Java
region. It was recorded that in 2021 the number of MSMEs in West Java was 6,257,390 and West
Bandung Regency was the area that experienced a significant increase. The categories of the business
are accessories, batik, embroidery, craft, fashion, services/others, convection, culinary, food and drink.
However, the covid-19 pandemic has caused business actors, especially the embroidery sector that must
be work harder in order to survive in the pandemic era. The lack of entrepreneurial innovativeness in
business success is can influence a decrease in sales and the success of a business can be seen from
business actors who making mass adjustments in terms of production (mass customization). Therefore,
business actors are required to be able to maintain their business. On this research using a descriptive
and associative methods. Descriptive research explains that characteristic or gap can be used as a
basic to solving business problem. On this research, descriptive research explains characteristic and
variable function like entrepreneurial innovativeness, mass customization, and business contuinity. The
location of this research is in West Bandung Regency, and the research subject were 70 embroidery
business actors in West Bandung Regency. Data collection techniques is using library research, then
continued with distributing questionnaires and interview. Data analysis techniques is using path
diagrams assisted by SEM-PLS software. The result on this research show that entrepreneurial
innovativeness mediated by mass customization has an effect on business continuity.