The Effect Of Communication And Work Environment On Employee Performance With Motivation As Intervening Variable At Royal Prima Medan Hospital

Abstract

This study aims to determine whether communication and work environment
affect employee performance through job satisfaction as an intervening variable
at Royal Prima Hospital Medan. The study was conducted on 105 non-medical
employees of Royal Prima Hospital Medan using saturated sampling technique.
The data collection technique used is primary data in the form of questionnaires
and secondary data obtained through documentation studies. The data analysis
technique uses quantitative data which is processed with SPSS version 25
program, namely t test, coefficient of determination (R2) and path analysis. The
results obtained in this study indicate 1) there is a significant influence between
communication on motivation, 2) there is a significant influence between work
environment variables on motivation, 3) there is a significant but not significant
effect between motivational variables on performance, 4) there is a significant
but not significant effect between communication variables on performance, 5)
there is a significant influence between work environment variables on
performance, 6) motivation variables can affect communication variables on
performance, 7) motivational variables can affect work environment variables on
performance. The ability of communication variables, work environment and
motivation in explaining employee performance at Royal Prima Hospital Medan
is 72.9%, while the remaining 27.1% is explained by other variables not included
in this research model.