Tjandra S, Suhartono A, Kelvin, Sharon. Analysis of Service Quality at Beauty Salon in Surabaya Using the ServQual Method. International Journal of Science, Technology & Management [Internet]. 2023Jan.10 [cited 2024Nov.28];4(1):245-53. Available from: https://ijstm.inarah.co.id/index.php/ijstm/article/view/702