Jayavardhana, Arya, and Samuel Ady Sanjaya. “A Systematic Literature Review: A Comparison Of Available Approaches In Chatbot And Dialogue Manager Development”. International Journal of Science, Technology & Management 4, no. 6 (November 29, 2023): 1441-1450. Accessed January 9, 2025. https://ijstm.inarah.co.id/index.php/ijstm/article/view/983.