Setiyani, Lila, and Evelyn Tjandra. “ UI / UX Design Model for Student Complaint Handling Application Using Design Thinking Method (Case Study: STMIK Rosma Karawang)”. International Journal of Science, Technology & Management 3, no. 3 (May 18, 2022): 690-702. Accessed November 28, 2024. https://ijstm.inarah.co.id/index.php/ijstm/article/view/505.