Bobby Fadillah, Muhammad, and Riski Taufik Hidayah. “The Effect Of Service Quality On Customer Satisfaction, Attitude, And Loyalty Of Pt Pln (Persero) Up3 Rantauprapat ”. International Journal of Science, Technology & Management 6, no. 4 (July 28, 2025): 928-940. Accessed November 19, 2025. https://ijstm.inarah.co.id/index.php/ijstm/article/view/1335.