Athallah Naufal, M. ., H. . Millanyani, and N. . Trianasari. “The Influence Of E-Service Quality Dimensions On E-Customer Satisfaction And Its Impact On E-Customer Loyalty Tiket.Com”. International Journal of Science, Technology & Management, vol. 5, no. 1, Jan. 2024, pp. 118-26, doi:10.46729/ijstm.v5i1.1025.