Setiyani, Lila, and Evelyn Tjandra. “ UI UX Design Model for Student Complaint Handling Application Using Design Thinking Method (Case Study: STMIK Rosma Karawang)”. International Journal of Science, Technology & Management, vol. 3, no. 3, May 2022, pp. 690-02, doi:10.46729/ijstm.v3i3.505.