Iswara Sanantagraha, A. and Puspitaloka Mahadewi, E. (2024) “The Role of Virtualization Technology to Increase Operational Cost Efficiency of Indonesian SMEs: Case Study of Internet Service Providers”, International Journal of Science, Technology & Management, 5(5), pp. 1050-1058. doi: 10.46729/ijstm.v5i5.1161.