Firmansyah, Fandi, Maria Sugiat, and Irni Yunita. 2023. “The Impact of Service Quality, Customer Satisfaction, and Trust on Customer Loyalty Among BRILink Agents in North Sumatra”. International Journal of Science, Technology & Management 4 (5), 1381-88. https://doi.org/10.46729/ijstm.v4i5.957.