HANIFAH APRILLIA, Wahyuning; ARIYANTI, Maya; WIDIYANESTI, Sri. Service Quality Analysis based on Online Customer Review in Google Play Store (Study Case of Telkomsel) . International Journal of Science, Technology & Management, [S. l.], v. 5, n. 1, p. 156–162, 2024. DOI: 10.46729/ijstm.v5i1.1046. Disponível em: https://ijstm.inarah.co.id/index.php/ijstm/article/view/1046. Acesso em: 24 mar. 2026.