FIRMANSYAH, Fandi; SUGIAT, Maria; YUNITA, Irni. The Impact of Service Quality, Customer Satisfaction, and Trust on Customer Loyalty among BRILink Agents in North Sumatra. International Journal of Science, Technology & Management, [S. l.], v. 4, n. 5, p. 1381–1388, 2023. DOI: 10.46729/ijstm.v4i5.957. Disponível em: https://ijstm.inarah.co.id/index.php/ijstm/article/view/957. Acesso em: 12 feb. 2026.