SETIYANI, Lila; TJANDRA, Evelyn. UI / UX Design Model for Student Complaint Handling Application Using Design Thinking Method (Case Study: STMIK Rosma Karawang). International Journal of Science, Technology & Management, [S. l.], v. 3, n. 3, p. 690–702, 2022. DOI: 10.46729/ijstm.v3i3.505. Disponível em: https://ijstm.inarah.co.id/index.php/ijstm/article/view/505. Acesso em: 12 feb. 2026.