NAMIRA, Maryam; PASARIBU, Rina. The Influence of the 7P Strategy on Passenger Satisfaction and Loyalty at Terminal 3 Soekarno-Hatta Airport: An Operations Management Approach. International Journal of Science, Technology & Management, [S. l.], v. 5, n. 6, p. 1353–1363, 2024. DOI: 10.46729/ijstm.v5i6.1190. Disponível em: https://ijstm.inarah.co.id/index.php/ijstm/article/view/1190. Acesso em: 12 feb. 2026.